Cloud operations
Plan, migrate and run cloud services such as Microsoft 365, hosted servers, email, backup and security filtering.
What we do
Managed Services
Cloud operations, application support and business process services that keep your systems and operations running, so your team can focus on the business.
Overview
Once systems are live, they need care: updates, monitoring, user support and steady improvement. Many growing organizations cannot justify a full in-house team for every system they depend on.
Sybyte provides that team as a service. We support cloud environments, applications and users, and we run business processes on your behalf through our BPO and KPO model, from Canada with support from our team in India.
What you can expect
- Systems that stay up, secure and current
- Support available 24x7, 365 days a year
- Predictable monthly costs
- Lower operating costs than building every capability in-house
- A team that follows your processes and your instructions
- Room for your staff to focus on growth
How we help
Application support
Ongoing support and small enhancements for SAP, ERP, CRM and web applications, with agreed service levels.
Help desk and service desk
A 24x7 help desk for your staff or customers, set up quickly with fast turnaround.
BPO and KPO services
Data entry, account validation, provisioning, contract administration and customer service, run to your standards.
Domains, hosting and security
Manage domain names, DNS, hosting and email security so these critical assets never lapse.
Dedicated teams
A small team in our shared environment or a dedicated office, recruited to your specifications and trained by you.
What we support
- Microsoft 365 and Exchange
- Hosted desktops and servers
- Online backup
- Anti-virus and anti-spam filtering
- Domain names and DNS
- Website hosting and maintenance
- SAP and ERP applications
- CRM and e-commerce platforms
Common questions
Are you only for large companies?
No. Our model lets small companies start with a very small team, even a single person, and grow from there.
Who manages the people on a dedicated team?
You do. Your team is recruited to your specifications, trained by you and follows your instructions, while we provide the infrastructure and support.
What service levels do you offer?
We agree response and resolution times with you before we start, based on how critical each system is.
Explore our other services
SAP & ERP Advisory
SAP and ERP selection, implementation, S/4HANA upgrades and optimization from experienced Canadian consultants. Integrated processes, on time and on budget.
Digital Engineering
Web platforms, CRM, e-commerce, custom applications and system integration, built to connect cleanly with your ERP and the systems you already run.
Data & AI
Data platforms, reporting, analytics and practical AI use cases. Turn the data in your ERP and business systems into decisions you can trust.
Talk to us about Managed Services
Tell us where you are today and where you want to be. An experienced consultant will get back to you as soon as possible.